I can’t thank your team enough for going above and beyond the call in attempting to remedy our situation. It is not the good times that prove a company’s values, rather when things go wrong. You guys continue to set the standard and offer a level of service that is unrivaled.
Will Dean –
I would recommend this product to other companies, because it is dependable and reliable. The support staff is very responsive, and if I send them an email I get an immediate response. You don’t see this from other corporations. If you have a site down, they take care of the problem and don’t leave you waiting. They are easy to get a hold of and give feedback immediately.
Michelle Shull (Owner) –
A major thank you to everyone at Triple E Technologies for the professional and courteous support during the recent installation at our OK location. The prompt response to our questions and the expertise of the Triple E staff makes me confident that we made the right decision.
Thank you and Merry Christmas!
Mark Fuchs (Controller) –
The Triple E One Touch system is self-explanatory and getting the export data into our accounting system was not a problem at all. It was a relief to see that the transactions balanced to our stores’ daily auxiliary network totals. Your Tech Support personnel did a great job ironing out our other issues.
Vince –
I have been in customer service for 30 years and this is an example of the best customer service I have ever received. We opened our Propel Clean Mobility Center on Monday, successfully, and started a new chapter in the partner relationship of Triple E and Propel for a long strong future to come as we innovate together. Their Customer Service Reps strengthen our confidence in this relationship.
Gordon Barnes – POS Technology Manager –
I am always amazed at how almost anything I ask for can be fixed by Triple E. I was not used to that kind of service from the other big company we were using.
Jill Strain –
Triple E Technologies is founded on great Customer Service as well as giving you that personal help even after hours. The technician’s are very knowledgeable with their software products, and will work through all issues with the customer
Mike Thon – President –
Thanks again for your quick response and outstanding support. I wish all of our equipment suppliers were as accommodating.
Sam Sveeggen –
Triple E Technologies has provided us the ability to “One Stop Shop” for our proprietary fleet card processing. The mere fact that their system is software driven, allows us the ability to maintain the entire system in-house. Thank you again Triple E!
Rod Honstein –
I have been 100% satisfied with every aspect of your company. The conversion was easier than I ever would have imagined. The software is very user friendly and I couldn’t be happier with the product. Your staff at the help desk have bent over backwards to help me each time I spoke with them and they handled every call or question fully and completely.
Thanks for providing an awesome product backed with people that really want to help our business. Please feel free to have any potential customers call me with any questions they may have for a user that has experienced both Triple E and competitor systems.
Bruce Loveless –
I want to say thanks for all of Customer Services’ help in installing our equipment. I thought they were very helpful and available. … it’s clear to see that we will discover a huge advantage over the other systems that we looked at.
Brian –
Highly recommended to other Coops and have done so in the past. Many other systems are proprietary and have costs associated with any customizing. Triple E system is really open and leverages existing Windows technology and is easy to fix (swap out drives and add Ram). Also the user interface is very intuitive.
Mike Youngquist –