Tips in our Area of Expertise
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Avoid forcibly powering off your computer. This can cause data corruption because your computer will not have time to finish writing to the hard drive.
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Defrag your hard drives – The defragmentation utility allows you to sort data on the hard drive sequentially; thereby eliminating wasted disk space. It also allows for faster access time, thereby increasing the computer performance
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Clean your hard drives – Disk cleanup allows you to delete unnecessary files such as temporary files, downloaded office files, temporary program files and recycle bin. Hard drives should be replaced every three years to control downtime and prevent unexpected failures.
Are you having an issue with Triple E products?
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Does restart of a program (DataManager, Register, OneTouchSync, etc.) fix the problem?
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Does restart of a SiteController, CP720, Register, or Pedestal computer fix the problem?
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Are all your applications started on your SiteController (esController and ccEngine) or your CP720 (cpController and ccEngine)?
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If you are having trouble swiping a card, have you tried placing a plastic bag over the card and re-swiping it?
Contact Customer Support if you have any questions. (208)777-9300 or helpdesk@e3tek.com
New Enhancements and Features
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Car wash support for SiteControllers is coming soon!
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Proprietary gift cards can be recharged and activated at the Register POS
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Enhanced proprietary gift card recharge/activation capabilities for CP720 locations. Ask Sales for details sales@e3tek.com.
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Customization of register color themes, available soon. Self-author your own POS color schemes.
New Products and Services
POSIFlex All-in-One Register System
We are now offering a full site controller and register in one system. This system gives you complete control of over 32 dispensers and all reporting on one large 17″ touchscreen.
Some features include:
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Smaller footprint Point of sale and site controller in one package.
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Perfect for sites where counter space is at a premium.
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Same functionality as a full-site setup Register, DataManager application included.
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Daily and historical fuel sales report printing from receipt printer.
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Ability to Pre-pay pumps or authorize for no limit.
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Colorful, informative icons and audible cues indicate each dispenser’s status.
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Cashier login/ logout tracking and complete activity logging.
New Customers
Hutchinson Co-op is very excited about becoming our first Point of Sale system in Minnesota. After putting their hands on the system at the Minnesota Petroleum Marketing Association trade show, they decided Triple E Technologies was the solution they were looking for.
Kerr Oil is our Bulk Plant Beta site, they are converting their outdated system to the Triple E Technologies point of sale system and adding unattended islands at existing gas stations with local card processing synced to their home office data base.
Bill Flory, owner of the Gateway Convenience Store, has agreed to install the Triple E Technologies point of sale system and be our beta site for windows 7 testing. The Gateway is going from manual dispensers and off the shelf cash register to our new technology.
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