February Newsletter 2017

 

TRIPLE E TRIBUNE

 February 2017 Newsletter

How to spot a card skimmer at a gas pump or ATM.

A sharp-eyed customer might be able to spot a skimming device, but as they get smaller and more sophisticated, sometimes even a bank employee could struggle to notice the difference.

Read more here: http://www.sunherald.com/latest-news/article133101589.html#storylink=cpy
Read more here: http://www.centredaily.com/news/business/article112136262.html#storylink=cpy

Triple E News  


EMV:  Triple E is rolling out live sites utilizing EMV!

Triple E Technologies, LLC (Triple E) has received EMV certification from Visa, MasterCard, Discover, and American Express, and now has successfully run multiple live EMV chip-card transactions (see above: Four Star Supply Inc. running EMV chip-card transaction).

Triple E is the first company to become EMV certified with NBS, a provider of payment processing solutions for convenience stores, travel centers, and unattended cardlock sites. Triple E developers worked closely with NBS and performed hundreds of tests to ensure the software passed all EMV’s requirements.

In This Issue
Free Training
Live Training Every Wednesday 1:00 (PST)
We now offer group training sessions every week. Click here to contact us and receive an invite.
Online Training at training.e3tek.com

The online training includes written instructions and short how-to videos that you can access at any time from anywhere! For a user name and password to access these videos, contact us here.
Need Help? Click Here to Contact our Training Team for Custom Training*

*Please keep in mind, our training is meant to give you the tools to fix minor issues. If at any time you do not feel comfortable, contact our Customer Support team.

Triple E News Continued 

Important Information about PA-DSS Implementation Guide:
The 5.113 version of the PA-DSS Implementation Guide is now available on our website at http://www.e3tek.com/manuals/. This guide is intended to give you instructions for running your business in a PCI-compliant manner, and the latest revision contains several important updates. If you have any questions about the Implementation Guide and how it should be used, please contact our Operations Department.

Important Software Information:  DO NOT Upgrade to Windows 10. 

Triple E software is currently not supported on Windows 10. We ask that you please do not upgrade. We are currently testing the Windows 10 operating system with our software. If you have any more questions, please email windows7upgrade@e3tek.com.
 

Upgrading Your Pumps or POS?   Please contact Technical Support. 
To verify everything will still function properly after your upgrade, please contact us to create a plan and make adjustments as necessary at (888) 407-6077 or  helpdesk@e3tek.com.

Upcoming Trade Shows

PACE 2017
February 24-25

SE Petro 2017
March 8-9

National RES 2017
March 13-17
We are excited to announce that Triple E Technologies, LLC has released three new software applications that are designed to allow convenience store managers to manage their sites and customers from their mobile devices. Click here to read more about these exciting new products!

Need new systems?
Are you interested in a demonstration of our products?

Featured Customer

Contact Information:  http://www.fourstarsupplyinc.com/

How are the products and services working for you?

We love how easy the technology is to work with.  We feel like the system is always current, and the staff at Triple E is trained well and is always willing to resolve issues quickly.

Read more about Four Star here.

Joshua Jacob is a National Sales Representative and is one of the newest members of our Sales team.  His previous work experience includes business development, sales, and sales management. He has managed a Verizon Store, an online jewelry company, and worked in other retail environments.  Josh has a son who is nearly 4, and he also has a twin brother. They have lived in Spokane, Washington their whole lives.  When he’s not working, he likes to spend time with his girlfriend and son, and when he’s not doing that, he enjoys graphic design, photography, yoga, going to the gym and hiking.

Click Here to be the Featured Customer


Troubleshooting Tip 

Attention Store Managers

 

 
Health Monitor
Health Monitor allows you to see the status of your sites in real time and will send you email alerts if a site is not functioning appropriately. 
 
 Mycardupdate.com
Manage your customer cards through the internet on a computer, smart phone or tablet.
  • Set up administrators and allow access to card management for your employees with specific permissions.
  • Allow your customers to activate or deactivate their own cards and run reports.
  • Accessible anywhere with an internet connection.

Click here for more information. 

Click Here to Contact our Sales Department to see a Demonstration