Training Courses

Troubleshooting Tips – March 5th, 2015 – 8:30 am PST
Come join us for a general troubleshooting WebEx session. This session will cover troubleshooting tips, which can be utilized to reduce the need for afterhours support and give you the ability to fix many issues that arise without having to contact support. Please keep in mind that this training is meant to give you the tools to fix minor issues. If at any time you do not feel comfortable you should contact our customer support team.  

Product Restrictions – March 19th, 2015 – 8:30 am PST
Have you been upgraded recently? If so, the way you set up product restrictions may have changed. Join us on March 19^th for a WebEx session on setting up product restrictions. If you have recently purchased or installed a Triple E system, this may be something you have not been able to offer with your previous system; now you can  offer your customers and/or employees contract pricing,  fuel at cost or a little above, cents off per gallon, discounts that take affect when a certain number gallons have been purchased and more. Don’t miss this change to learn how to give your customers the an added bonus for doing business with you.
 

Please contact us by  phone (888)407-6077 or email helpdesk@e3tek.com to sign up for any of our upcoming training's.

Featured Customer:
  

Farmers Cooperative

Farmers Cooperative is a full service cooperative with facilities in 45 communities in and around Dorchester, Nebraska. Farmers Cooperative is a patron owned company always looking towards the future and trying to bring more opportunities, markets and abilities to our local producers.

How did they hear of Triple E  Technologies?
We needed to update and upgrade to newer technology. While talking and seeing various systems within the area one system was further ahead and offered tools that simplified and expanded services that we could provide to our local patrons.
 
What did they use before Triple E? 
Farmers Cooperative used the Gasboy system that will not be maintained in the future.

How is the system working for them?
The system is working very well, the first couple of installs took a little longer due to just being a new process but the last few have been really smooth. We like the ease of controlling the system and the user friendly equipment and supporting staff. 

Would you recommend the products that you use?  We have always tried to partner with those companies that will be viable for the long term. We depend on our suppliers to provide the very best goods, services and solutions for our patrons. Triple E has provided very stable business solutions for managing our petroleum offerings to our patrons.

(Software) Featured Product – E3 Email Assistant
Triple E Technologies, LLC is proud to announce another addition to our suite of applications, the E3 Email Assistant. The Assistant allows users to send reports via E-mail to customers in a batch or individual mode. The reports include invoices, statements, customer activity reports and others. 
To learn more about this exciting new product click here
 

(Software) Featured Product – E3 Health Monitor 

Triple E Technologies, LLC is proud to announce the addition of the E3 Health Monitor to our suite of applications. Whether you have a single store or a hundred locations the health dashboard and alert capabilities will help streamline your business by allowing for an up to the minute health status of your stores from the convenience of your office, home or vacation destination.
To learn more about this exciting new product click here
 

New Software Release Available – Pan Purge feature enabled – Please click here to read more.

Employee Profile: David Blackorby

Position: Tier 2 Technician

David is a Customer Support Technician II at Triple E Technologies. A graduate of Eastern Washington University he has been in the IT industry for 15 years and has been a member of the Triple E family for the past 2 years. David lives with his wife Olivia and their two children in Post Falls, Idaho enjoying the beautiful scenery while backpacking, skiing and trail running. David serves in the Idaho Army National Guard.

Customer Documents for Windows 7 Conversions – Read full Announcement here, Forms to download click  here 

Information and Troubleshooting Tips

How to diagnose a Magnetic Card Reader that isn't reading correctly.

1. Restart Triple E Services to confirm that the software is operating
2. Verify if there is any physical debris in the card reader and use approved cleaning cards weekly to keep reader clean.
3. If these quick tips don't fix the issue please contact us 208-777-9300