September Newsletter 2016

TRIPLE E TRIBUNE

September 2016 Newsletter

Industry News

Incidents of Ransomware on the Rise

Hospitals, school districts, state and local governments, law enforcement agencies, small businesses, large businesses—these are just some of the entities impacted recently by ransom ware, an insidious type of malware that encrypts, or locks, valuable digital files and demands a ransom to release them.

The inability to access the important data these kinds of organizations keep can be catastrophic in terms of the loss of sensitive or proprietary information, the disruption to regular operations, financial losses incurred to restore systems and files, and the potential harm to an organization’s reputation.

Triple E News


EMV: Triple E has successfully deployed test sites with EMV!

Triple E Technologies, LLC (Triple E), has received EMV certification from Visa, MasterCard, Discover, and American Express, and now has successfully run multiple live EMV chip-card transactions (see above: Four Star Supply Inc. running EMV chip-card transaction).

Triple E is the first company to become EMV certified with NBS, a provider of payment processing solutions for convenience stores, travel centers, and unattended cardlock sites. Triple E developers worked closely with NBS and performed hundreds of tests to ensure the software passed all EMV’s requirements.

In This Issue
Online Training Portal
Includes written instructions and short how-to videos that you can access at any time from anywhere!
For a user name and password to access these videos, contact us here.
Need help?
Contact the helpdesk at (888) 407-6077.
Click Here to Contact our Training Team for Live Training*

*Please keep in mind our training is meant to give you the tools to fix minor issues. If at any time you do not feel comfortable, contact our customer support team.


Triple E News Continued

Important Software Information: DO NOT Upgrade to Windows 10.
Triple E software is currently not supported on Windows 10. We ask that you please do not upgrade. We are currently testing the Windows 10 operating system with our software. If you have any more questions, please email windows7upgrade@e3tek.com.

Upcoming Trade Shows

NACS

October 19-21
Booth # 3467

Need new systems?
Are you interested in a demonstration of our products?
We are excited to announce that Triple E Technologies, LLC has released three new software applications that are designed to allow convenience store managers to manage their sites and customers from their mobile devices. Click here to read more about these exciting new products!

Featured Customer

Contact Information:

Four Star Supply
355 NW State St. Pullman, WA 99163
Pullman, WA 99163
(509)332-2511
http://www.fourstarsupplyinc.com/

How did you hear of Triple E Technologies?
We started the search online for a local company that could support our fuel stations and POS needs and found Triple E Technologies. We immediately liked the POS system and the fact that the offices of Triple E were so close to ours, just over an hour away.

What did you use before Triple E?
We had a few different technologies in place. Our POS was mainly AgVantage and Ruby, our fuel systems were run by Gasboy and Cardtrol programs.

How are the products and services working for you?
We love how easy the technology is to work with. Upgrades are relatively seamless and hardly interrupt the business flow. We feel like the system is always current, and the staff at Triple E is trained well and is always willing to resolve issues quickly.

Would you like to be featured in next Month’s News Letter? Contact us here.

Doug Butts has been with Triple E Technologies for little over 2 years. He is a production engineer and does building maintenance.

He has been married for seven years, and he and his wife have three grown kids. They moved to the Pacific Northwest little over six years ago from California. Doug enjoys spending time with family and friends. He also enjoys helping people as much as he can. He helps co-lead his bible study home group, and shortly, he will start working in his church’s children’s ministry.

He also likes the outdoors, hiking, walking, swimming, and going to the movies. During the fall and winter he likes watching football.

Click Here to be the Featured Customer

Attention Store Managers:

We request that our customers use an Uninterrupted Power Supply for all Triple E hardware. We offer UPSs with each sale. Please contact our sales department if you would like to order another.
We also recommend backup hardware and software in case of hard drive or motherboard failure of any kind. Click here for more information from our Sales team.
Health Monitor
Health Monitor allows you to see the status of your site in real time and will send you email alerts if the site is not functioning appropriately.
Mycardupdate.com

Manage your customer cards through the internet on a computer, smart phone or tablet.

  • Set up administrators and allow access to card management for your employees with specific permissions.
  • Allow your customers to activate or deactivate their own cards and run reports.
  • Accessible anywhere with an internet connection.

Click here for more information.

Click Here to Contact our Sales Department to see a Demonstration

For Tech. Support Frequently Asked Questions, visit our website here.