September Newsletter 2014


Training Courses

Troubleshooting Tips – October 16, 2014
Come join us on October 16, 2014 for a general troubleshooting WebEx session. This session will cover troubleshooting tips, which can be utilized to reduce the need for after hours support and give you the ability to fix many issues that arise without having to contact support. Please keep in mind that this training is meant to give you the tools to fix minor issues, if at any time you do not feel comfortable you should contact our customer support team.  

Datamanager Customer Reporting – October 30, 2014
Please join us for a WebEx session on 10/30/2014 at 8:30 am PST, we will be covering Triple E Reports. This will outline report options that are available as well as ways to better utilize the parameter options for viewing reports the way your business needs. This session is perfect for new customers as well as for veteran customers, that may want to learn what other report options are available.
Please contact us by  Phone (888)407-6077 or Email helpdesk@e3tek.com to sign up for any of our upcoming trainings.
 

News

    
Crude Supply Concept

 

Oil Speculation

August 27, 2014
Oil Prices have been remarkably less volatile than in the recent past, and trending lower.  This is despite the tensions in the Mideast and in Ukraine. While the primary driver has been the dramatic rise in U.S. production coupled with significant demand destruction, not be overlooked has been the decrease in speculation due in part to the withdrawal of major banks from physical trading. In 2008 aggregate bank revenue from commodity trading was $14 billion.  For the last 12 months it has been $3 billion.

Dodd-Frank along with Federal Reserve and accounting regulations have facilitated the exit of JP Morgan (to trade house Mercuria), Morgan Stanley (to NRG), Standard Bank (to Sino trade) and the exit of Barclay’s and Deutchebank. While Vitol, Glencore, and Cargill remain as significant international traders, the only significant trading house among the financial giants is Goldman Sachs (it should be pointed out the last pirate that was executed for piracy, “Cruel Charlie Gibbs,” was executed 150 years after the first Caribbean pirates were apprehended by authorities).

While there will always be speculation, the deflating of “herding panic” can be seen in open interest figures.  While open interest in crude and product futures averaged 500 million barrels in early 2000, it peaked at over 2.8 billion barrels pre-financial crisis (6 months of actual usage), and is now again down to under 1.5 billion barrels. Average daily trade volume in futures and swap equivalents is under 250 million barrels or 12 days of usage (almost too low). While we need some speculation for liquidity and risk absorption this decrease is welcome.

Price signals from the long-dated end of the price curve do provide important information to producers and users. Spot price extremes are almost always pain for someone without gain. I have often used the analogy that speculators are like bacteria–you need some and it does provide a useful function, but too much bacteria (or speculation) and uncontrolled and misery will be the result.

Long term supply/demand fundamentals determine prices, but badly structured markets that invite speculation can distort the necessary price signals and wreck financial havoc, so this deflating of the speculative bubble is some welcomed, good news.

To visit the article, click:  http://fuelmarketernews.com/oil-speculation/

 

Featured Customer : Beach Oil Company

   
A little bit about the company

In the heyday of the early 1900's, when flappers and prohibitionists were all the rage, when Henry Ford changed the world with the model T and the Rockefellers and the Vanderbilts and the Firestones dominated the American business landscape, a dream was born. Like so many men of his generation, Oscar Beach found his life interrupted and radically altered by the Great War. When he returned from duty in France, he found his former job filled. Although several companies, including his former employer, offered him employment, the young veteran wanted to go into business for himself. It was July, 1919, and Beach Brothers, the predecessor of Beach Oil Company, was founded. In the following years, the company changed from a single-outlet retailer to a wholesale supplier for several service stations. Gasoline and related petroleum products were shipped by large transport trucks and delivered to American Oil Co. retailers throughout Clarksville and Montgomery County. During this time, Oscar Beach brought his son, Jack Beach, into the business. In 1965, Jack purchased the company from his father, and in 1973, the company was officially renamed Beach Oil Company.

Five years later Jack purchased 20 acres on the new Highway 76 Connector Rd. and relocated the business from its Madison Street home. This year was an important milestone for the company because it became incorporated and received a 50-year service award from Amoco Oil Co. It was also during this time that, Jack’s sons, John and William, upon graduating from Austin Peay State University, joined their father to become the third generation to work in the petroleum business.

During the 1980s, after the advent of self-serve gasoline, Beach Oil Company, like so many other petroleum companies, ventured into the convenience store business. The first company-operated convenience store opened in 1981 after William convinced his father that he would assume responsibility for the store’s day-to-day operation if Jack would make the financial investment. Beach Markets were then born. After the success of this first convenience store, Beach Oil Company continued to expand through the acquisition of existing stores while building new ones.

With the unexpected and untimely death of Jack Beach in 1988, William took over the helm of Beach Oil Company and in 1991 purchased the business from his family. Through its continued success, Beach Oil Company has expanded its wholesale and retail operations as well as ventured into other businesses, including bulk lubricants. To accommodate this growth, in 2007 Beach Oil Company underwent a major bulk plant renovation. Today this state-of-the-art facility includes 80,000 gallons of indoor bulk lubricant storage and approximately 180,000 gallons of underground fuel storage while meeting all State and Federal environmental regulations.

Now, more than 85 years since Oscar Beach first decided to branch into the infant auto industry, William Beach presides over a sophisticated oil distributorship that depends more on computers than curb-side service. Today we are a bit bigger and more diverse, but in many ways we are still the same. Although much has changed since 1919, a commitment to quality, service, and integrity has remained a core value of Beach Oil Company. We’re still on the vanguard of the fuel and lubricants business, and most importantly this is, and has been, a business led by hard working family members who have created a place where employees are proud to work, vendors are proud to serve, and customers are proud to patronize.

How did you hear of Triple E?
This was a referral from another oil company. 

What did you use before Triple E?
We used Mannatec proprietary card systems prior to installing Triple E Technologies Pioneer units.

How did the installation of the equipment go?
The installation process was very smooth, and we had no trouble converting our cards to the Triple E system. 

What do you like best about Triple E?
The Customer Support is the best thing about utilizing Triple E products.
 

Trade Show : NacsShow October 8-10 Las Vegas Convention Center


Every year, the NACS Show brings together convenience and fuel retailing industry professionals for four days of learning, buying and selling, networking and fun — all designed to help participants grow and run successful operations. For industry retailers who are serious about the success of their business, the NACS Show is a can't miss event. This year’s event will be October 8-10 at the Las Vegas Convention Center.

Join Triple e Technologies CEO Dan Eloe, National Sales Manager Russ Morgan and Regional Sales Representative Scott Sherman as they demonstrate the hottest and most sought after products on the market today. Don’t delay in scheduling your one-on-one time with them where they can show you exactly how our cutting edge suite of products will benefit you. CLICK here (sales@e3tek.com) and let them know what day and time works best for you: As convenience and fuel retailing’s premier industry event, the NACS Show offers unmatched opportunities for buyers and sellers to come together, conduct business and learn from one another — all in an environment rich with new ideas and new partnerships.

The NACS Show is the #1 buying show in the United States, according to Exhibit Surveys Inc., and provides the most comprehensive representation of products and services for the convenience and fuel retailing industry. With more than 390,000 square feet of exhibit space, the NACS Show is also one of the country’s top 50 trade shows, according to the Trade Show News Network’s Top 250 Trade Shows in the United States. Year after year, this bustling showcase, including the Cool New Products Preview Room, is a launch pad for the future, with new innovations, products, services and other growth opportunities. Each October, retailers from around the world come to the NACS Show expo to find new ideas, products and services that help grow and strengthen their business.
 

25% off

your next order of Proprietary cards

Thanks for being a loyal customer. We hope you enjoy this discount towards your next order of Proprietary cards. Exp 9-30-2014
(minimum order of 100)

We can customize any proprietary card design with your logo.

Contact Sales or call 888-407-6077.

Employee Profile: Russell Flamm

Position: Lead Software Engineer
Russell has been an integral part of the Triple E Technologies family since 2009.  As a Senior Developer, he displays excellent development skills in support of the Triple E mission. He is dedicated to his craft and is a principal influence for the development team. With a large workload and under constant pressure, he always manages to maintain a very positive attitude and a willingness to assist his fellow co-workers and customers.  His leadership is demonstrated in multiple ways especially through his product knowledge, commitment to excellence, programming proficiency and inspirational leadership within the development department.  He is committed to providing the highest level of software support to Triple E.  
Russell and his wife, Devlin, have just purchased a  house in the country and are experiencing the excitement of moving into their “dream” home. Outside of work, Russell is a dedicated outdoorsman who likes to hunt, fish and enjoy nature. He is a stalwart member of the Triple E Technologies softball team.    
Russell is a valued employee and we are indeed lucky to have him on our Triple E team and as a member of our development staff!

 

Customer Expectations for Windows 7 Upgrades

  1. Customer has been notified of PCI Compliance requirements for the upgrade. Read full Announcement here.
  2. Customer is provided forms to complete which identifies what products they have per site. Click here to download
  3. The Windows 7 group (Triple E) processes customer data from the returned forms and notifies Sales team with the information.
  4. Sales explores options for Upgrades and creates a quote to send to the Customer
  5. Customer receives quote.
  6. Customer signs quote – Production receives new order
  7. Customer receives the USB kit or equipment
  8. Windows 7 group contacts Customer with the status of the Upgrade Kits and possible scheduling times for the upgrade
  9. Windows 7 Upgrade is scheduled and started on the assigned date

NOTE: Please allow approximately 4 weeks from when the forms are processed to the scheduled upgrade.

 

Information and Troubleshooting Tips

Troubleshooting Network Problems
One of the main reasons POS systems do not function properly is because there is an internet network connection problem.  There are many causes for network problems, but a few simple steps can get your network back up and running.  First, check the Internet Connection icon and make sure there isn't a Red X through it.  If so, go to Manage Network Connections (Windows XP) or Change Adapter Settings (Windows 7) and right click on it.  If you see the Enable option, click on it. You should re-connect to the Internet.  If not, make sure your ISP's modem and your router are powered up.  It is usually a good idea to power them off and then back on after a few seconds. This will often reconnect you to the Internet.  If these steps don't work, contact your Internet Service Provider for further network problem resolution steps. 

If the above scenarios don’t resolve this issue, please contact Triple E Technologies.

Available Customer Help Resources

There are multiple resources at your fingertips to help you better use your Triple E products

FAQ's: Please visit the FAQ section on the website http://www.e3tek.com/faq/ for quick answers to common questions.

USER'S MANUALS: We host all our User Manuals on the website http://www.e3tek.com/manuals

NEWSLETTER: Be sure to read our newsletter for great tips, tricks, and up-to-date information.

 

Upcoming Events

Trade Shows

Oct 7th to 10th
NACS Show
Las Vegas, NV
Booth 5109

 

Training

October 16, 2014  8:30am PST
Training Course – Troubleshooting Session 
Come join us on October 16, 2014 for a general troubleshooting WebEx session. This session will cover troubleshooting tips, which can be utilized to reduce the need for after hours support and give you the ability to fix many issues that arise without having to contact support. 
Contact  helpdesk@e3tek.com or call (888)407-6077

Would you like to receive more training? You're not alone. Contact the helpdesk with your training needs and ideas. Please contact us at helpdesk@e3tek.com or (888)407-6077

Upgrades

We are currently upgrading sites to our new release. Customer Support will be contacting you to get this scheduled. If you would like your upgrade scheduled earlier, please contact Customer Support. helpdesk@e3tek.com or (888)407-6077