May Newsletter 2017

TRIPLE E TRIBUNE

May 2017 Newsletter

Industry News

NRF Praises Supreme Court for Rejecting Swipe-Free Settlement

“If this settlement had been approved, the structure of fees that drive up the prices of everything consumers buy would have been cemented into place forever.” Read More Here

Read more here: http://www.sunherald.com/latest-news/article133101589.html#storylink=cpy
Read more here: http://www.centredaily.com/news/business/article112136262.html#storylink=cpy

Triple E News


Triple E is rolling out live sites utilizing EMV!

Triple E Technologies, LLC (Triple E) has received EMV certification from Visa, MasterCard, Discover, and American Express, and now has successfully run multiple live EMV chip-card transactions (see above: Four Star Supply Inc. running EMV chip-card transaction).

Triple E is the first company to become EMV certified with NBS, a provider of payment processing solutions for convenience stores, travel centers, and unattended cardlock sites. Triple E developers worked closely with NBS and performed hundreds of tests to ensure the software passed all EMV’s requirements.

Triple E Point of Sale Credit Card BIN Range Update

MasterCard has recently started issuing cards with new 2-series Bank Identification Number (BIN) ranges. If you would like to be able to process cards that have the new BIN range, you will need to download and install a patch to update your Triple E software.
To download your patch, please navigate to http://support.e3tek.com/patches.php and log in using the following credentials:

Username: binrange
Password: b0CLtzbgzvc

Please install this patch from the Navigator at your location to update your database. Please call our Customer Support Department at (208)777-9300 or (888)407-6077 if you would like any assistance with this process.

In This Issue
Free Training
Live Training Every Wednesday 1:00 (PST)
We now offer group training sessions every week. Click here to contact us and receive an invite.
Online Training at training.e3tek.com
The online training includes written instructions and short how-to videos that you can access at any time from anywhere! For a user name and password to access these videos, contact us here.
Need Help? Click Here to Contact our Training Team for Custom Training*

*Please keep in mind, our training is meant to give you the tools to fix minor issues. If at any time you do not feel comfortable, contact our Customer Support team.

Triple E News Continued

Important Software Information:

Windows 10 is coming! Triple E will soon be supported with the Windows 10 operating system. If you would like to upgrade your systems, please contact sales@e3tek.com. Please contact us at helpdesk@e3tek.com with any other questions.

Important Information about PA-DSS Implementation Guide:
The 5.113 version of the PA-DSS Implementation Guide is now available on our website at http://www.e3tek.com/manuals/. This guide is intended to give you instructions for running your business in a PCI-compliant manner, and the latest revision contains several important updates. If you have any questions about the Implementation Guide and how it should be used, please contact our Operations Department.

Upgrading Your Pumps or POS? Please contact Technical Support.
To verify everything will still function properly after your upgrade, please contact us to create a plan and make adjustments as necessary at (888) 407-6077 or helpdesk@e3tek.com.

Upcoming Trade Shows

POC 2017
September 5-7

Need new systems?

Are you interested in a demonstration of our products?

We are excited to announce that we now have a way for you to capture images with transactions completed at your Island Card Reader! The SecurVision Sentinel captures a high resolution digital image that will automatically be associated with the sale. An email of the transaction information along with the image can be sent right from the Sales Entry table in DataManager!


General Tip 

Attention Store Managers
 

Quick Menu Buttons
 
     If you are experiencing issues with quick menu buttons, verify your inventory items are still attached to the appropriate buttons. Each button is assigned to an inventory item in your inventory items list. Click here for a video with additional information on setting up quick menu buttons.

If an item is deleted, the associated button will be affected as well. Additionally, if you are making changes to your inventory items or quick menu buttons, always be sure to click OK to save your changes. Once a quick menu button is created, the POS application will need to be restarted to reflect the change. To see the video on restarting the POS, click here.

      
         
     The images above show a few examples of different options for setting up quick menu buttons. You can choose your own font, color, and in our newest software version, you can also place images over the buttons. You can also create up to 10 tabs, each of which can contain up to 20 buttons. If you would like more information on how to set up or enhance your quick menu buttons, please contact our Training Department or click here.
 

Accounts Receivable
The accounts receivable package allows you to keep track of your customers’ account balances electronically. You can make payments and apply finance charges. This package allows you to generate invoices with detailed transactions for your customers as well as statements that will give them a layout of their balance history.

New! In our latest release, you can look at your customers’ open balances, current unpaid invoices, as well as all of their history, all in one table. Changes to accounts, such as deleting payments that may have been entered incorrectly, can now be done without technical support. You can also see detailed information of how payments were applied to invoices.

If you’d like more information on these exciting changes, contact us here.

Email Assistant

Email Assistant syncs with our DataManager software to allow you to send your invoices and statements to your customers. Email Assistant significantly reduces the time and effort spent generating and sending statements, giving you the freedom to focus on other aspects of your business. Once configured to your liking, it only takes a few quick clicks, and your billing will be out to your customers.

Click Here to Contact our Sales Department to see a Demonstration