March Newsletter 2016

TRIPLE E TRIBUNE

March 2016 Newsletter

Industry News

How Do the New Computer Chip Credit Cards Work?

Just like magnetic-stripe cards, EMV cards are processed for payment in two steps: card reading and transaction verification. However, with EMV cards, you no longer have to master a quick, fluid card swipe in the right direction. Chip cards are read in a different way.


Triple E News

Important Software Information: DO NOT Upgrade to Windows 10.
Triple E software is currently not supported on Windows 10. We ask that you please do not upgrade. We are currently testing the Windows 10 operating system with our software. If you have any more questions, please email windows7upgrade@e3tek.com.

In This Issue
NEW! Online Training Portal
Includes written instructions and short how-to videos that you can access at any time from anywhere!
For a user name and password to access these videos, contact us here.
Need help?
Contact the helpdesk at (888) 407-6077.
Click Here to Contact our Support Team for Live Training*

*Please keep in mind our training is meant to give you the tools to fix minor issues. If at any time you do not feel comfortable, contact our customer support team.

Upcoming Trade Shows

INDIAN GAMING
March 12-16 2016
Booth #222
website

NATIONAL RES
March 21-24 2016
Booth #445
website

MPACT
March 22-24 2016
Booth #413
website
We are excited to announce that Triple E Technologies, LLC has released three new software applications that are designed to allow convenience store managers to manage their sites and customers from their mobile devices. Click here to read more about these exciting new products!

Need new systems?
Are you interested in a demonstration of our products?

Featured Customer
www.tworiversks.coop

Two Rivers Co-op provides agronomy products and services to agriculture producers in Southern Kansas and Oklahoma.

Triple E was recommended to Two Rivers Co-op by another co-op in Kansas. They researched the product, and discussed it with their accounting support staff (AgTrax Technologies), and made the decision to install Triple E software.

Triple E coordinated well with their dispenser and accounting support during the installation. Two Rivers Co-op continues to appreciate the customer support from Triple E. They have even recommended Triple E to other co-ops.

Read More about Two Rivers Co-op here.

Sidney Roetcisoender works in customer support and provides training on Triple E software. Before Triple E, she worked in the health industry.

She has been happily married for 6 years and has two children that are her pride and joy. Her son, Taven, is four years old and her daughter, Tessa, is two. Gage, her boxer, is also a part of the family.

She likes to craft and sew, and also enjoy being active in church. and shooting firearms. Her family enjoys bonfires in the back yard, hikes in the mountains, and trips up the river.

Click Here to be the Featured Customer


Troubleshooting Tip

Attention Store Managers:

Online Now: Mycardupdate.com
  • Manage your customer cards through the internet on a computer, smart phone or tablet.
  • Set up administrators and allow access to card management for your employees with specific permissions.
  • Allow your customers to activate or deactivate their own cards and run reports.
  • Accessible anywhere with an internet connection.

Click Here to Contact our Sales Department to see a Demonstration

Managing Cards Online

For Tech. Support Frequently Asked Questions, visit our website here.