News
Gas Buying Influenced by Loyalty Cards
While such incentives are a growing inducement, more drivers still pick a retailer on cost alone.
ALEXANDRIA, Va. – While price is still supreme, the number of motorists choosing a convenience store based on a loyalty card is growing, Consumer Affairs reports, citing new findings from the 2014 NACS Consumer Fuels Report that examines consumer behavior at the pump.
Today, 66% of consumers point to price as the top reason for picking a certain retail fueling location, but 18% make that choice because of a loyalty card, according to the NACS survey. Loyalty cards typically give regulars specific perks, such as discount per gallon of fuel.
Read More: http://www.nacsonline.com/Issues/SwipeFees/Pages/default.aspx
We’re PCI 2.0 Certified!
The PCI Security Standards Council, which includes major credit card companies, has created the PCI Standard to promote industry-wide adoption of security policies and procedures around the processing of sensitive payment card data. Our certification means that Triple E customers who process credit card transactions have the assurance that our products meet or surpass strict industry standards for payment card security. The assessment was done by Houston-based K3des LLC, a Qualified Security Assessor (QSA), and certification means that our products are fully PCI compliant until 2016. “We are very proud of receiving the PCI Council’s PA-DSS 2.0 certificate for our suite of products,” said Dan Eloe, CEO and General Manager of Triple E Technologies, LLC. “Our customers rely on us to provide them with secure products with which to process their card payments. Award of our PCI 2.0 certification is a major step in providing our customers the peace of mind they deserve.”
New Call-In Process
Triple E Technologies is excited to announce that we are upgrading our phone answering system. We now have a receptionist taking all the incoming calls. We feel that providing a live person to greet and triage customer calls provides greater customer service. Here at Triple E Technologies, we strive for excellence, and look forward to hearing your feedback on this new process.
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Featured Customer: Farmway Cooperative, Inc.
A little bit about the company:
Since 1911, Farmway Cooperative, Inc. has provided the goods and services our customers need to stay competitive and succeed. What began as just one community in Mitchell County, Kansas has expanded into 29 successful locations across ten counties in North Central Kansas focused on grain, agronomy and energy needs of our customers. This growth and success has only been possible because we have kept our promise “to be a committed partner and provide tailored solutions to make our customers efficient and profitable.” We are proud of our company and its many accomplishments, but most of all we are proud of our customers and members who depend on us to be a knowledgeable and reliable resource with an unwavering focus on customer satisfaction. Our primary goal is to continue earning your confidence and satisfaction through hard work and integrity.
How did you hear of Triple E Technologies?
With changing regulations, we needed to update our system and meet PCI requirements. We heard about a Triple E Technology presentation being hosted in Salina, which we attended with personnel from our IT, operations and energy departments. We were impressed with the software capabilities provided by Triple E so we then researched existing cooperatives already using the equipment. After seeing how well it was going with companies similar to Farmway, we decided that Triple E Technologies would be the best fit for our company.
What did they have before Triple E system?
Farmway utilized Gasboy before transitioning to the Triple E system.
How is the system working for them?
The transition process went as well as can be expected when going through a learning curve. The support staff was readily available if we had questions or concerns, which we greatly appreciated. The software package has been excellent and it contains a lot of potential that we haven’t fully utilized yet, but do plan on taking advantage of. The compatibility between the software program and our current accounting system as well as the on-staff software writers have been true benefits for the cooperative.
Would you recommend this product to anyone?
Farmway’s purpose is to help our owners succeed. Therefore, it is vital that the cooperative aligns with businesses that help bring our purpose into reality by providing quality products, service and customized solutions to our patrons. Triple E has been able to provide that for our petroleum needs. We have communicated the benefits of the Triple E system numerous times to other businesses and Agris users. We know of at least one business that has adopted the system after visiting with Farmway employees.
height. Customers who wish to raise the pedestal to a higher stance can install up to two risers for the more traditional height that is not ADA compliant, but is preferred at many diesel truck stops. Please contact your Triple E sales associate today for a quote on the new pedestal riser. 